Giving Feedback when Managing Performance

Brief Description

Giving feedback during performance appraisals can be a difficult aspect of leadership and very few of us do it well. In this informative and interactive one-day Program, participants will learn key skills to provide feedback to others effectively and skilfully


  • What is Performance Management?
  • The critical importance of managing performance in business
  • Who is involved in Performance Management?
  • Training Leaders at all levels in Performance Management is critical
  • The 5 steps of effective Performance Management
  • Organisational Alignment
  • Performance Management – 9 key principles to doing it well!
  • Using the GROW Model and SMART Goals
  • Designing an individual’s personal development plan
  • Reviewing Performance
  • Managers down the line – the key to success!
  • The Appraisal Interview
  • Rating Performance
  • Self-assessment
  • Drawing up an Action Plan


  • Any leader or emerging leader or person wanting to provide feedback to another in a positive and collaborative way
  • We are a multi-Award winning company in our field and we are passionate about what we do and renowned across many sectors and nations for the high-quality services we provide
  • We know our stuff and consistently help our clients meet their key business outcomes, time and time again
  • Our results and testimonials say it all
  • We enjoy continued ongoing expansion and demand for our services in Australia and the South Pacific Region that accurately reflects our position as ‘Supplier of Choice.’

Our passionate, knowledgeable team of international trainers are specialized in a range of different fields, with no less than 20 years of training background and experience for each trainer. We work collaboratively with our clients and each other, and bring a ‘magical’ training experience to all our clients, for which we are well renowned.

By having each team member, tertiary qualified and a specialist in their field, we can provide a range of individual, team and Organisational services to clients across any sector.

And if you’re in the audience, we have fun! Lots of it.  There is nothing better than loving learning.